Last updated: February 22, 2026

1. Data controller

Anima Felix SRL ("Anima Felix", "we", "us") is the controller of personal data processed through the Anima Felix app and website.

Registered office: Bucharest, Blvd. Ion Mihalache 166, Sector 1, Romania. Trade Register no. J2024027531000, fiscal code 50637957.

Contact for privacy requests: gdpr@animafelix.com

2. Scope

This policy applies to personal data processed when you use the Anima Felix mobile app, website, and related support channels.

3. Personal data we process

Account and contact data: email and account identifiers.
Wellbeing inputs: check-ins, anxiety-related selections, journal-like entries, assessment responses, and in-app interactions you choose to provide.
Technical and usage data: device/browser information, app version, logs, and security events.
Support data: messages you send to our support/privacy email.
Consent data: cookie and tracking preferences saved in your browser.

4. Why we process data and legal bases (GDPR)

Provide the service: to operate app features and your account (Art. 6(1)(b), contract).
Improve reliability and security: prevent abuse, debug issues, maintain service integrity (Art. 6(1)(f), legitimate interests).
Support and service communications: reply to your requests and account-related messages (Art. 6(1)(b) and 6(1)(f)).
Analytics and marketing on website: measurement and campaign attribution only after consent where required (Art. 6(1)(a), consent).
Legal obligations: where required by applicable law (Art. 6(1)(c)).

Where data may qualify as special category data (for example, data revealing health-related information), we rely on your explicit consent (Art. 9(2)(a)).

5. Sharing and processors

We may share personal data with service providers acting on our instructions (processors), such as infrastructure, analytics, and support providers, under appropriate contractual safeguards.

We may also disclose data when required by law or to protect legal rights.

We do not sell your personal data.

6. International transfers

If data is transferred outside the EEA/UK, we use appropriate safeguards such as adequacy decisions or standard contractual clauses, as required by GDPR.

7. Data retention

We retain personal data only as long as needed for the purposes described above, including legal, security, and accounting requirements.

When data is no longer required, we delete or anonymize it.

8. Your rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Rectify inaccurate personal data
Erase personal data
Restrict processing
Data portability
Object to processing based on legitimate interests
Withdraw consent at any time (without affecting prior lawful processing)
Lodge a complaint with a supervisory authority

To exercise your rights, email gdpr@animafelix.com. We normally respond within one month, with extension rights allowed by GDPR for complex requests.

If you believe your data has been handled unlawfully, you may lodge a complaint with your local data protection authority. In Romania, this is the National Supervisory Authority for Personal Data Processing (ANSPDCP).

9. Security

We use technical and organizational safeguards appropriate to the risk. No method of transmission or storage is completely risk-free, but we continuously work to protect personal data.

10. Automated decision-making

We do not use solely automated decision-making, including profiling, that produces legal or similarly significant effects on you.

11. Children

Anima Felix is not intended for children under 18. If you believe a child has provided personal data, contact us and we will investigate and take appropriate action.

12. Cookies and tracking

For website tracking details and your cookie choices, please see our Cookie Policy.

13. Changes to this policy

We may update this policy to reflect product, legal, or operational changes. The latest version is always published on this page with the updated date.

Privacy Policy